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Our Returns Policy

Want to impress likes to keep things simple,

  • If you are unhappy with your purchase whether it is fautly, damaged or an unwanted gift, you must return it in its original condition wiithin 30 days for a replacement or refund
  • Our return address is Want to impress, 48 Glebe Terrace, Dunston, Gateshead, NE11 9NQ
  • Please call or email before doing this for a return’s code
  • If you return an item because of an error on our part, or if it is defective, we will refund you for the return postage.
  • If you no longer want a product and you wish to return it, it must be unused and in perfect condition (Including product packaging, instructions etc), otherwise we will not be able to refund you. The items must be returned within 30 days of purchase and we will not be held responsible for any postage costs.
  • Returned items lost in the post we can not be held responsible for, you are responsible for returning goods to us, we recommend sending the package by recorded or special delivery, this is because proof of posting is not proof of receipt.

Any damages or breakage’s Must be reported within 3 days of receiving your order.